Howto Contact your DHL Call Center for Complaints
Are there any problems related to your package or parcel? The existence of a DHL call center will certainly solve various kinds of problems that are owned. The existence of a call center or customer service itself is indeed very important because it can help expedition service users who are experiencing various kinds of problems.
Along with the development of the world of technologi and the internet, the world of buying and selling has also experienced a fairly drastis development. This is evidenced by the increasing number of online buying and selling enthusiasts in Indonesia. The existence of e-commerce is also increasing in order to make it easier for consumers to find the goods they want.
In addition, the existence of expedition services cannot be separated by online business. Thanks to the delivery service , it will make the job easier and faster. as well as abroad. This way, you can focus more on developing your business to make it better.
There are many DHL call center expedition services in Indonesia which offer their own advantages and disadvantages. One of the most popular freight forwarding companies is DHL express. Where is an option for many people, especially those who ship goods from or to abroad easily and quickly.
Considering that you will not send goods or packages yourself, the existence of DHL is indeed very important because it can solve all problems. Keep in mind that various kinds of risks such as lost, damaged or not immediately reaching their destination do occur frequently. In order to find a clear information, you can directly contact the call center.
Overview of DHL, a Fast Package Delivery Service Provider
Before you know how to contact the DHL Call Center, do you know at a glance about this expedition? DHL (Dalsey, Hillblom and Lynn) itself is a service provider of goods delivery services, parcels or express posts which are still part of the DHL deutsche post. Perthis venture, every year aka n delivers more than 1 billion parcels per year.
The company was founded in the United States precisely in 1969. Began to develop the services offered around the world in the 1970s. In 1979, the service eventually expanded its network to the Hawaiian islands through DHL air cargo. This is an inter-island service where it already uses 2 units of DC-3 aircraft and 4 units of DC-6 aircraft.
Until finally, the company was bought by Deutsche Post precisely in 1998 and finally held the majority of DHL’s shares in 2001. In late 2002, it turned out that Deutsche Post had already acquired all shares from DHM and then merged DHL into some of its post-flash divisions.
The name of DHL was eventually developed into several divisions such as DHL global forwarding, DHL supply chain, DHL freight and DHL global Mail. In 2002, DHL finally introduced a new logo and color scheme, namely red and yellow. With the new logo , it makes the service provider of goods delivery services look fresher.
Then in 2013, the freight forwarding company finally opened a new, developed and better global center at Northern Kentucky Airport. Until now, this courier service is also growing , including in several Asian countries.
How to Contact DHL Call Center
Making complaints about your packages sent by this expedition service is indeed one way to get clarity. As previously explained , various kinds of problems in the world of expeditions, especially between islands and countries, are indeed very many such as cases of loss and damage.
It’snot just it, it’s unclear about where your package has reached is sometimes a problem for most people. But you don’t need to worry, because the presence of this call center can solve your problems quickly. Unfortunately, not everyone knows how to contact them.
To contact the DHL call center to make your own complaint is very easy to do. You can directly call 6221-7917-3333 or 021 7917 3333. For call center services from this delivery company will be open for 24 hours. In this way, users do not need to worry about when the most appropriate time to make a complaint.
Before doing the complaint process, make sure you prepare some of the required documents such as the sender’s name, recipient’s name, telephone number, destination address to receipt number. If so, you can directly contact the call center of the expedition service. make sure to submit complaints clearly and in detail.
Making Complaints or Complaints Through the Website
Besides being able to make complaints or complaints through the DHL call center directly, you can also make complaints through their website. Users can go directly to the www page. DHL.co.id/exp-id/pusat_layanan/hubungi_ekspres.html make a complaint report.
If you have successfully entered the page, then you will be asked by the DHL call center to fill out the pertanyaan form or to make a complaint. There are several data where you must fill in such as name, email, post code, user account number, location and telephone number. Make sure if you enter the correct and valid data.
The head office of the official EkSPedisi Express in Indonesia is located on Jalan MT Haryono Kav 68-60 South Jakarta. If you want more information, then you can come directly to the office.
Just like by making a complaint over the phone, you may be required to prepare some important documents. Make sure customers are patiently waiting for answers. Given the large number of people who make complaints through the DHL call center as well.
Advantages of Using DHL Services
As previously explained, the expedition work of this company itself turned out to be unquestionable . This can be seen from the various advantages offered by the company. here are some of the advantages of the expedition service.
- Have the best service
There is no need to doubt the express service from this company because every service is always the best. There are various types of services that can be tailored to the needs of users such as domestic and foreign goods delivery services to remote areas.
- Availability of a wide range of packaging options
Another advantage of this freight forwarding company is the availability of a variety of packaging options which can be tailored to the needs of each user such as flyers, jumbo junior boxes, large boxes, jumbo boxes, packing list pouches, express pallets and there are many more.
- Has a very wide network
This expedition service provider also has an extensive network ranging from Europe, Asia and Africa. With the existence of an extensive network that will help you in shipping goods.
The existence of freight forwarding services is indeed increasing in Indonesia where each of them provides different facilities and services. For those of you who have problems related to packages, immediately contact the DHL call center to provide the best solution.