Inf ormasi service provided by LinkAja forowners : Aplikasi

LinkAja Call Center, updated and official information center

PT Fintek Karya Nusantara as a large company provides LinkAja call center services  for all owners. It is an important service to reach the wider community and in a short time. As an updated and official information center, you can get the information according to your needs.

To register as a LinkAja owner, you need a long process and various conditions. As a modern financial institution, the use of the latest data processing technologies is very important. In order to ensure the simplicity of the transaction, but still prioritize the security of the data of the owners.

You don’t need to worry if you have to meet the personal data requirements to connect to LinkAja services. Because privacy is still taken into account, keeping the data security system from data theft. Given that the registration process should use personal data as the main requirement.

It is very important to pay attention to what methods are provided to contact the LinkAja call center. The many methods provided allow you to feel more comfortable and safe if obstacles arise at any time. Including requesting various important information directly in CS for a sense of security when using.

Services provided by LinkAja and its types

LinkAja is an electronic financial service operated by PT Fintek Karya Nusantara or known as Finarya. Its function is the same, namely as a means of payment in various transactions declared valid. The system is that cash is deposited first into a Finarya account, and then transactions with the same value can be used.

Each fund entering a personal account is not a deposit or savings account, as in a banking financial institution. Therefore, never expect any interest on the money you have deposited. This service has been registered and controlled by the Bank of Indonesia and if it is not clear, you can contact the LinkAja call center.

Finarya will record one account number for only one phone number or vice versa. You can’t create two different accounts even if you use a different phone number. Thus, it can be stated that there is no double account of the same person, where one person can register only once.

There are two types of Finarya services provided to owners, the first is the Basic service for new owners. You can use the services to top up your account, pay for transactions and pay bills. As well as various other facilities, of course, have been approved or based on approval by the Bank of Indonesia.

LinkAja owners can use other types of services, namely a full service, which is much more complete, for example:

  1. Top up your balance
  2. Payment for transactions
  3. Payment of bills
  4. Cash withdrawal
  5. transfer of the day
  6. Issuance of funds to 3 parties
  7. Other objects based on BI approval

If you do not understand the information about the services, you can immediately contact the LinkAja call center. Get the information you need, especially if you are a beginner and want to sign up for Finarya immediately. The clearer the information received, the more confident it is to create an account right away.

How to activate for newLinkAja owners

Anyone who wants to use LinkAja services must activate it first. Activation is done because one account is only for one phone number and one person. Here’s how to activate from terms to the registration process, and the terms should be clear to new users.

  1. Terms in general

There are general requirements that you must meet and can be asked directly at the LinkAja call center. For example, using a phone number should still be active or not blocked on the provider’s network. Activation in various media that have been identified and is now much easier is facilitated by the process.

  1. Registration process

Owners who have not registered the data fall into the category “Basic service” with various services received. After the new list, you can move on to full maintenance, but must pass a proper check. There are documents that must be deposited as a condition in order to use the services of Finarya.

  1. Finaryan conditions

Finarya reserves the right to refuse new applications for registration, modernization at any discretion and for any reason. As well as exemption from all claims in any form related to the cancellation or waiver process. This has become a provision of Finarya and will still be confirmed to the owner for mutual convenience.

Inf ormasi service provided by LinkAja forowners

LinkAja intentionally provides LinkAja call center services  for its owners to ensure the best possible service. As a professional company that cares about contributions, criticism and disclosures. No wonder different ways of using CS services are provided so that you can get information or comfortably file complaints.

  1. Written by email

You can send a written message to LinkAja politely and clearly what you want to convey. Just send it to email address  , as the  service is open 24 hours. Do not forget to attach the owner’s data so that the administrator can respond to them as soon as possible and provide a clear topic.

  1. Live chat service on the website

There is also a service through the website, namely the live chat, which is available on the main page and at the bottom right. Pay attention to the section where there is a small box where it is written to chat with the expert, and then just click on it. Enter your first name, last name, email, and mobile phone number, then you can start chatting.

  1. Using your phone

You can get information from the LinkAja call center via a phone call. Please call the 150911 number for all operators in Indonesia during business hours or working hours. There are fees that must be paid at local rates in accordance with the respective operator.

  1. other ways

Another way to use is to take advantage of LinkAja service points spread throughout Indonesia. And just come to the Digital Financial Services Partner (LKD) for full details. Finding it is not difficult, since the service is already common and can be freely used by the owners.

Provisions for responding to the LinkAja information service

LinkAja is always open to various questions, complaints, complaints and various other things about the service. However, because the number of owners has been very large throughout Indonesia so far. So that there are many questions and complaints, so that there are provisions in providing answers.

Not all questions, complaints or complaints will be answered from the LinkAja call center, as it has provisions. Finarya as a manager checks the data because it only gets from LinkAja owners. In addition, there may be a deviation if it does not correspond to the previously verified data of the owner.

Finarya will investigate complaints filed through CS services, either by phone, email, live chat or others. Usually the complaint is processed within a periodof more than 2 weeks. So if  you  do not receive any answers to questions or complaints at all, you may definitely be rejected.

LinkAja is an electronic financial service that is very popular among people in Indonesia. Such services are widely used because they are believed to provide convenience and still pay attention to the security of transactions. The LinkAja call center is also available  to make  it easier for owners to find information in various ways.


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