Often asked about Jenius about CS Services: JelitaNews

About Jenius, Jenius Call Center, Benefits and Relief

In this article,  we will discuss the Jenius Call Center and what the benefits of Jenius himself are. Jenius is actually a digital banking application where this application will help you perform various financial activities, such as saving, financial management transactions.

In the pure digital age, everything becomes easy, even if  you need to do it from one place to another, similar from a smartphone based on iOS or Android. Jenius is an application launched by Bank BTPN in 2016 and is still growing.

This application can even connect to the national ecosystem and international payment system using Visa debit card and national gateway payments. Many are greatly helped by having this nature because it is an application that is considered wise to manage finances.

Many are seeking information about the jenius call center only to get information about its features. In fact, this one application facilitates banking activity where you can send money, pay bills and save to make deposits using just one smartphone, so it’s very convenient.

What are the benefits of Jenius’s use?

As is the discussion right now, when  this application really facilitates a person’s banking activities,  because all  transactions can only be made on a smartphone.   It shouldn’t be kept in the evolution of technology,  which becomes more sophisticated every day, so you don’t have to go to the bank in person or queue.

There are many amenities that you can  get  into  one  account only,  you  can  enjoy a variety of transactions.  Starting with a deposit of funds, withdraw without visiting a bank or ATM.  So it is very convenient in conditions  that are more likely to  be  at home, such as  the current  pandemic.

Jeniuyourself has several types of cards, namely m-cards, e-cards and x-cards.  Because the e-card itself is a virtual card that is more like a credit card. If M-Card type is a type of card for active balances or master account balances and X-Cards that are very similar to  M-Card, they can be used for transactions and cash withdrawals, but with a daily shopping limit.

Jenius’s kind of savings also vary, namely flexi savers, dream savers and maxi savers, so you can choose or adapt to your needs. For more information, please contact the Jenius Call Center. This digital card also offers many advantages, including  :

  1. No transfer fees, although various banks
  2. Libreng cash withdrawal at ATMs
  3. Can easily open an account, amazing online, so it is very simple and convenient
  4. No management fee , so balance remains safe each month
  5. Can be used abroad as Jenius is added to Visa network

Often asked about Jenius about CS Services

Amid a panoramic like this, it is recommended to be internal so  that  all types of transactions can be processed online.  So Genie can be used as a solution if you want to make a transaction or open a new account, but still, there are still many people who are unfamiliar with the process.

Somepeople turned to  the Jenius call center for  detailed information. There are some common questions, for example, of how to balance, how to see the account number and what different types of savings are, namely Flexi Saver, Dream Saver and Maxi Saver.

To raise the balance is really very simple  , you can make a transition from another bank by entering the BTPN code, which is 213, then your Jenius account number and mobile number registered with Jenius. You can check your mobile number and account number through the Jenius app on the profile menu.

Many curious if you can get a savings book, the Jenius application itself does not provide a savings book directly, but an e-bank statement or a checking account that you can access even each month through profile and application settings, or you can also use the  Jenius call center service .

You can download the application from the Play Store or App Store, it can  be customized on the smartphone you use, whether it’s based on Android or iOS. As for different types of savings, you can use Flexi Saver as an emergency fund or deposit that offers flexibility for withdrawals or deposits.

As for the dream saver, you can use it for savings according to the specific goals you will achieve in the future. The latter is the Maxi server, where you can make deposit time. With three types of savings, you can choose which suit your needs.

Features of a very useful application

Using this banking application means you can control all debit card activity from the Card Center menu. In fact, you can also change the daily limit or transaction spending limit of each Jenius debit card, because there is a feature called Change Limit so that your finances can be better controlled.

Without contacting the jenius call center, you can change, block and unlock your PIN  and write your transaction history.   Later,  although there is no physical savings book, you can see  the transaction via  digital card or debit card.

This digital card is still connected to the national ATM network and the Visa network around the world. So you don’t have to upgrade  anything  else  to carry out transactions at home or abroad.   No wonder many are interested in opening this debit account.

After the account is opened,  the debit card will be sent to the bank at a registered address.   If  you are  in Jabodetabek, you can get  a debit card  for 2 days during  working hours and  more, you can get it  within 7 days after work hours, because  you make a request for the card mentioned above.

If you still do not exceed the  debit card  than the general deadline mentioned, you should contact the Jenius Customer Service or Call Center immediately  for  more information. From the call center, you will know the status of sending a debit card.

Howcan I access Information and Help Center Restrictions?

If you have any problems, you can contact the call center or BTPN care on 1500 300 or by international call on +62 21 2450 5500. Through the Jenius hotline or call center service , you can consult in the same way to get immediate treatment for the problems you have.

If you do not have the opportunity to call the number given above, you can  send an email to customer service at BTPNcare@btpn.com address. For general information about Jenius debit card, you can contact info@btpn.com.

There is only one suggestion, if you create a PIN for a Jenius debit card, you should use a different PIN number for ATMs and applications.  It is  only cautionary to  make transactions more secure,  and there are minimal obstacles that require  contact with the Jenius call center.

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