Complete Guide on How to Transfer Indated Credit to Partner Users
Every user of this Indosat provider sometimes doesn’t understand very well how to add, check and transfer Indosat credit to fellow users. In fact, the provider has provided this feature to make it easier for you to still be able to communicate via phone.
This credit transfer feature is indeed very useful, especially when you need temporary credit to stay in touch. However, there are some requirements to be able to use the feature. So, not all users can transfer credit.
If it is considered not to meet the requirements and conditions of Indosat, it can be ascertained that the request for a credit transfer to its fellow users cannot be processed. Therefore, users can contact indulged customer service if they experience problems using the feature.
Terms and Conditions to Be Able to Use the Credit Transfer Feature
Indeed, all users have the right to use the sending credit feature provided by the provider. It’s just that provider managers like Indosat certainly apply some terms and conditions to users to use this feature.
Therefore, users are required to fulfil the applicable terms and conditions in order to use the credit transfer feature. First terms and conditions, The Indosat card was used for at least 180 days before the indosat credit transfer feature was used.
And so, the grace period of the card is still at least 30 days ahead. Second terms and conditions, there is a minimum threshold for one-off claims for credit transfers.
The Indosat provider itself stipulates that the minimum credit transferred is Rp. 5,000. If you send a credit transfer under Rp. 5,000, Indosat will not process the submitted request. And then, there is a user-charged fee for a one-time credit transfer of Rp. 600 per transaction.
Third term and condition, the remaining credit of the sender must be above Rp. 5,000. This means that when you send credit to your fellow users, the remaining credit you have must be above Rp. 5,000. For example, you have a credit of Rp. 100,000.
It sends credit to fellow Indosat users in the amount of Rp. 10,000. Therefore, the credit transfer process is successfully declared because it is in accordance with the applicable terms and conditions. In addition, the credit from the transfer of its fellow users does not increase the active period of the Indosat start-up package used.
Indosat Credit Transfer Method to Fellow Users
After knowing the terms and conditions of use of the credit transfer feature, then you can try it immediately. It is noted that there are 2 credit transfer methods that can be used by the users of the Indosat provider.
So, you can choose one of the 2 methods provided by the provider. Therefore, here are 2 methods of transferring credit to fellow Indosat users that you can use. Among them are the following:
- Short message Credit Transfer (SMS)
The first method for credit transfers to fellow Indosat users can be done via a short message or SMS. The method is also very easy. First, open the short message (SMS) menu.
Use the message format for the credit transfer, the type of Credit Transfer (space) The intended default number (space) the amount of credit to be transferred. For example, Credit Transfer 08560492xxx 15000.
Then, send the format of the indosed credit transfer message to the number 151. After that, press send a message. Wait a few moments until you get a texting answer. You get a credit delivery token code.
Then, reply to the message in OK format (space) the token code obtained for the number 151. Please wait while the credit transfer request is answered by the indignant provider.
- Credit transfer via USSD call
Now, Indosat credit transfers can be made through USSD calls. There are two types of credit transfers through USSD calls, i.e. for prepaid and postpaid Indosat providers. For prepaid Indosat users, please take the following steps.
First, call *123*151# and then press the call button. Then press the number 1, then press answer. Enter the intended number. Then, enter the transferred nominal credit. After that, press number 1 to confirm the credit transfer.
For postpaid users, the first step is to call *123*7*1*6*1# and then call for the picture. Then, press number 1 to confirm the credit transfer. Enter the destination number. Then, also enter the amount of credit transferred. After that, press number 1 to confirm the number and nominal credit transferred.
Limit on Use of Credit Transfer Feature Indosat to Partner Users
Indignant providers certainly limit users to using the credit transfer feature. when you have exceeded the credit transfer limit specified by the provider, then the request to send credit to partner users cannot be processed.
Indosat users are only allowed to transfer credit with a total accumulation of around Rp. 200,000 per day. You are free to request to send credit to other Indosat users several times.
It’s just that the total accumulated claim to send a credit should be below Rp. 200,000. If it has passed the limit, then the Indosat credit transfer request cannot be processed by the provider. Therefore, you need to be wiser when using this feature. The goal is that you can help fellow users who need emergency credit.
How to Overcome The Failure to Use the Credit Transfer Feature
The possibility of a failed credit transfer transaction to fellow Indosat users may occur. There are several things that cause the request you submit cannot be processed by the supplier. Of course this is very disturbing. Remember, the person to whom we send this emergency credit is in urgent need.
If the Indosat credit transfer is declared unsuccessful or unsuccessful despite being in accordance with the applicable terms and conditions, then you can contact Indosat customer service. It is very easy to be able to connect to this customer service from Indosat Ooredoo.
First, you can contact the call center via an interactive phone at (021) 30003000 (for landlines) or at 100 and 185 (smartphone users). Indosat’s call center number is active 24 hours. So, you can contact the call center when you experience problems.
In addition, you can also send direct messages (DM) via Twitter to your IndosatCare account. Please convey the complaints you experience, such as failure to transfer credit to fellow users.
In addition, you can also contact customer service via Facebook at Indosat Oredoo. And finally, you can submit complaints related to Indosat credit transfer problems through the application. Indosat Oredoo’s MyIm3 application serves all complaints experienced by customers, such as failed credit transfers.
Customer service from the MyIm3 application is also active 24 hours in 7 days. Therefore, you can immediately report all the problems experienced through the Call center of the MyIm3 application. In this way, all problems can be dealt with immediately by indoctrinated customer service.
Sometimes, some people end up without credit in an emergency. For this reason, Indosat provides a credit transfer feature to fellow users. There are several terms and conditions for using the feature. After that, find out how to transfer Indosat credit to fellow users.